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Customer Reviews.

sales

5

Very welcoming staff, no waiting about and excellent customer service

09 October 2018

service

5

no problems - pleasant service experience - all explained well, completed on time, friendly in the dealership with coffee etc and offered a lift

09 October 2018

service

4

All work completed to my complete satisfaction.The wait to book the car in wasn't helpful

08 October 2018

sales

5

the service from the staff at the Belfast showroom are and always have been second to none in there dealings with me . I did not consider going anywhere else

06 October 2018

sales

5

Absolutely love my new car. Massively into my Minis and can't fault anything!!

03 October 2018

service

5

Easy to make an appointment.Not too long of a waiting time during service and check-up

03 October 2018

sales

5

None

02 October 2018

service

5

I received a telephone call from Mr Tom Purcell from Mini, my car was being recalled.He was fantastic he organised a loan vehicle while work was being carried out on my car and just made it so easy as did all the other staff members in Boucher way.i

02 October 2018

service

5

My car came back fixed & shining clean

02 October 2018

service

3.5

Some mix up with the pick up service when in Belfast back to pick up the car

30 September 2018

service

5

Always made to feel welcome and the reason I keep coming back to Bavarian

28 September 2018

service

5

Excellent customer service.

28 September 2018

service

5

Did what they said they would do promptly.

27 September 2018

sales

5

Aaron Carley was professional, friendly & helpful from start to finish. He is a credit to Mini sales team - he does not over push only providing the right information!!

27 September 2018

service

5

Very attentive and very well handled.

26 September 2018

service

5

Everything well explained & staff first class

25 September 2018

service

5

Vice nice helpful

25 September 2018

service

5

I was very pleased.

24 September 2018

service

5

Good service

21 September 2018

service

5

Friendly helpful staff as always and fixed issue first time

19 September 2018

service

5

Easy to book. Efficient professional service. Good video of safety check. Everything explained when I collected my vehicle afterwards. Was offered courtesy vehicle but I didn't need it.

18 September 2018

sales

5

Sam Thompson was very present and friendly.

18 September 2018

service

5

Everything requested was done carried out efficiently and car left spotlessly clean as I keep it.

17 September 2018

service

3.5

Well looked after, all staff courteous and pleasant. Made to feel a valued customer. Missed out on 5star rating as the complementary cleaning standard has fallen.

10 September 2018

service

5

friendly and helpful staff. well organised.work completed on time.

04 September 2018

service

5

As noted above I received relatively seamless service, and the problem that had arisen, the fan having stopped working, was fixed. Slightly disappointed that the requisite part(s) to fix weren’t on hand to effect the required work on same day.

02 September 2018

service

5

Always reliable to complete work within timescales. Fantastic customer service

01 September 2018

service

5

Friendly and polite staff

31 August 2018

service

5

Great service. And was kept up to date with the work the car went in for. Any other issues/problems were also pointed out to me.

31 August 2018

service

5

They go the extra mile

30 August 2018

service

5

Quick and comprehensive service.

30 August 2018

service

5

Friendly and courteous

29 August 2018

service

5

I left happy and reassured

29 August 2018

service

4

Service was excellent, all staff very accommodating in the Belfast store

29 August 2018

service

5

My recent experience was an MOT package. Mini serviced my car, put it through the MOT and I am pleased to say my car passed.

29 August 2018

sales

5

As stated above, entirely due to the excellent service from Mark Aitchison.

09 August 2018

service

5

High degree of customer care throughout the process. Comfortable environment and helpful feedback.

08 August 2018

service

5

All staff were pleasant and professional.

03 August 2018

service

5

V professional and friendly staffV helpful and treated me v well, provided nice coffee and transport to city centre while I waited for my car

27 July 2018

service

5

Efficient

25 July 2018

service

5

I was very well treated by the staff from the minute i arrived and the fault and a new badge fitted professionally.

25 July 2018

service

5

Was done in 1hour

25 July 2018