OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
144 ratings and 98 comments received in the last 90 days.
04 April 2025
Amy-Lee went the extra mile to answer all of our many questions and always with a smile making us feel valued and that no question was silly. Our dog was also made very welcome and whilst we were dealt with professionally it never felt stuffy!
29 March 2025
All staff pleasant and helpful. Love my new mini!
28 March 2025
Louis was the perfect sales man taking care of all our needs, keeping us updated the whole way.
27 March 2025
As always, friendly, efficient, personal service making everything easy and simple.
23 March 2025
Philip was a great communicator.
16 March 2025
Staff really helpful helping me decide on my car
11 March 2025
Philip was very helpful. We were able to bring in a car seat to check how much space would be used in the back seats. Would be better if MINI had car sears and pram to show customers how these can fit in a car. Staff in centre very friendly.
03 March 2025
Extremely satisfied given that this was my first time dealing with Bavarian. I could not have been better treated by Aaron, Sales Manager and Dean who handed over the car. Very impressed with their manner and professionalism.
03 March 2025
Excellent
20 April 2025
Delighted with the service I received from Jim & Nicola very professional team
20 April 2025
Everything was speedy
20 April 2025
I like having the option of being brought into town and back when my car is ready for collection.
19 April 2025
A quick and efficient service
17 April 2025
Everything happened as planned with a good level of communication
16 April 2025
Very promptly booked in and car ready quickly.
15 April 2025
All questions were dealt with in a prompt manner.
14 April 2025
Quick appointment and good service
11 April 2025
I had a good bit to travel to the place & staff were v welcoming. My car was gleaming when the service was completed.
11 April 2025
Jim Morrow was most helpful to me while l had to decide between a major service and a minor service. I chose the major one.
21 April 2025
Very straightforward experience I was kept informed as the progress of the delivery Staff all ensure it's a personal and experience buying a new mini