OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
126 ratings and 105 comments received in the last 90 days.
24 March 2026
Very pleasant staff and Amy-Lee kept me updated at each stage of the process.
16 March 2026
Amy wascjust amazing girl so helpfull beautiful personality
15 March 2026
I felt the whole process from purchase to handover was so smooth. The delivery of my car was pushed forward a month early but I was kept up to date with everything. Gary couldn't have been more helpful at handover.
09 March 2026
Fantastic experience with Bavarian MINI. Sales executive Dean Ward went above and beyond when delivering our new car, with incredible attention to detail and great communication throughout. He made the whole process smooth and special.
07 March 2026
Gary made the experience from start to finish very pleasant and straightforward. Keeping us in the loop every step of the way from ordering the car right up to collection.
03 March 2026
Friendly and attentive staff who make you feel valued
28 February 2026
Mini Boucher Road Belfast was fantastic. It was a beautiful showroom, had great amenities and all of the staff were very professional
27 February 2026
Gary set me at ease answered my questions He was very informative and friendly
23 February 2026
From begining to end I really enjoyed the whole experience of getting my new mini. I found staff really helpful, very supportive and had great care shown to ensure I felt happy and confident taking my first drive home.
25 March 2026
Friendly welcome. No delay in handover. Made aware of timescales. Received an email of required work and cost involved. Car was ready on time.
24 March 2026
A couple of days after brake fluid change, a service message came on for oil change. Would have been better if your system could see this was due and do the two jobs in one visit.
22 March 2026
Helpful staff and very pleasant
21 March 2026
Staff were friendly and kept me informed at every stage.
20 March 2026
Great service. Thankyou.
20 March 2026
Great service
19 March 2026
Jim was very good phoning & keeping me updated
16 March 2026
The whole experience was very nice
12 March 2026
Team at bavarian are ALL so friendly and helpful. If only humans were like that
11 March 2026
Everything was great, from booking, price being quoted up front, welcome, and predicted tome of completion. It was a lot of money for a check, an oil, oil filter and air filter change.
FIND Bavarian.
Address
- 2 Boucher Way, Belfast, BT12 6RE
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 02890 097263
Belfast, Lisburn, Downpatrick, Newtownabbey and Carrickfergus
Address
- 2 Boucher Way, Belfast, BT12 6RE
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 02890 097261
Belfast, Lisburn, Downpatrick, Newtownabbey and Carrickfergus
25 March 2026
Excellent experience. Louis went through how to get the best out of the new car in detail