OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
128 ratings and 103 comments received in the last 90 days.
07 March 2026
Gary made the experience from start to finish very pleasant and straightforward. Keeping us in the loop every step of the way from ordering the car right up to collection.
03 March 2026
Friendly and attentive staff who make you feel valued
28 February 2026
Mini Boucher Road Belfast was fantastic. It was a beautiful showroom, had great amenities and all of the staff were very professional
27 February 2026
Gary set me at ease answered my questions He was very informative and friendly
23 February 2026
Excellent, Louis and Carys kept me informed at every stage, from test drive, to ordering, app set up and handover. Very friendly and knowledgeable.
23 February 2026
From begining to end I really enjoyed the whole experience of getting my new mini. I found staff really helpful, very supportive and had great care shown to ensure I felt happy and confident taking my first drive home.
17 February 2026
The team Bavarian Belfast Mini are just class in particular Dean Ward who went over and beyond to make the transition seamless
08 February 2026
Great first visit and test drive. Ordering process smooth and efficient. They remembered me from previous purchase snd service visits.
08 February 2026
Salesperson was very helpful, responsive and pleasant to deal with.
11 March 2026
Everything was great, from booking, price being quoted up front, welcome, and predicted tome of completion. It was a lot of money for a check, an oil, oil filter and air filter change.
10 March 2026
Jim the service manager always very helpful. Explains what is happening. When the car had to be kept in for a longer period, the car I was lent was excellent, an up market version of my own.
09 March 2026
I made Mini Service Team aware battery was fully charged and they were adamant following diagnostics that I needed a new battery to prevent alarm going off randomly. Car was home one night, and fault continued with alarm sounding through the night
09 March 2026
Very satisfied. Your service department staff were very obliging.
08 March 2026
Very satisfied with service from all staff - from booking the car in for service to the technician who carried out the work.
08 March 2026
L everything went well
08 March 2026
All members of staff more than helpful.
08 March 2026
The staff were very helpful and made it easy
04 March 2026
I was very pleased with the service I received.
03 March 2026
I was hoping that the car was washed and vacuumed before giving back to me
FIND Bavarian.
Address
- 2 Boucher Way, Belfast, BT12 6RE
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 02890 097263
Belfast, Lisburn, Downpatrick, Newtownabbey and Carrickfergus
Address
- 2 Boucher Way, Belfast, BT12 6RE
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 02890 097261
Belfast, Lisburn, Downpatrick, Newtownabbey and Carrickfergus
09 March 2026
Fantastic experience with Bavarian MINI. Sales executive Dean Ward went above and beyond when delivering our new car, with incredible attention to detail and great communication throughout. He made the whole process smooth and special.