OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
114 ratings and 83 comments received in the last 90 days.
28 December 2025
My car was ordered to perfection and well explained to me through the order experience by Gary Glendinning
20 December 2025
Gary was helpful and professional throughout and explained concisely the new technical features of the car.
19 December 2025
Philip Campbell made everything easy and comfortable every time we were in the branch. During the process of buying the car, delivery and handover Philip was really great in every way and made the whole process enjoyable
15 December 2025
Great service and handover
13 December 2025
Really engaged, knowledgeable sales team.
12 December 2025
Brilliant
28 November 2025
As above
15 November 2025
Mini where extremely flexible and where able to work around my working hours to ensure that I had enough time to collect my car without feeling rushed. Philip really went out of his way to go through every detail and show me how to navigate my mini.
08 November 2025
Even with difficulties with the new online system the team were very professional at all times
11 January 2026
Polite helpful people
11 January 2026
My car passed the MOT yesterday
10 January 2026
The service was quickly arranged for a date soon when i phoned. It took exactly the time I was told it would.
08 January 2026
Staff brilliant. Can't fault them at all. Just bought my new mini with help from Amy and Aaron - great employees
08 January 2026
Excellent service, great customer care & staff friendly yet professional. A special mention to Jack who looked after me throughout the whole process and kept me up to date with progress. He is an asset to your organisation.
05 January 2026
Handled very well, great communication and supply of a loan car whilst the work was carried out.
05 January 2026
My car window mechanics needed fixed and the team on Boucher Crescent couldn't have been more helpful. They worked quickly to have it back for me for NYE.
05 January 2026
Super experience as always - very friendly helpful staff and easy to get an appointment
04 January 2026
Friendly,knowledgeable staff
25 December 2025
Great service
FIND Bavarian.
Address
- 2 Boucher Way, Belfast, BT12 6RE
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 02890 097263
Belfast, Lisburn, Downpatrick, Newtownabbey and Carrickfergus
Address
- 2 Boucher Way, Belfast, BT12 6RE
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 02890 097261
Belfast, Lisburn, Downpatrick, Newtownabbey and Carrickfergus
09 January 2026
We were interested in a Mini alongside other makes. Philip provided information clearly and clarified queries we had. He identified our priorities and supported through option selection. The delivery was timely and vehicle information was excellent.