OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
171 ratings and 144 comments received in the last 90 days.
30 October 2026
Staff so helpful in all areas
30 October 2026
The whole process was fun and easy. The team were frienly professional and answered all my questions no matter how silly they were.
29 October 2026
Louis from Mini Belfast is a fantastic asset to your business totally professional nothing was any bother and his knowledge of the brand was great Thank you so much William
25 October 2026
Absolutely fantastic, made to feel welcome, listened too.
25 October 2026
Louis had everything organised before we arrived to pick up our new Countryman . He was courteous and efficient with a friendly manner
21 October 2026
Amy-Lee was great at keeping me updated and very helpful with getting things sorted. Very accommodating for my mother who's very bad mobility
20 October 2026
Extremely satisfied, there was some issues with the order of our car and Cary's worked so hard to get it rectified, Aaron was also key in getting this sorted for us too. And then went above and beyond to rectify and resolve the situation.
20 October 2026
Amy Lee was exceptional, told us all about the car and nothing was a problem at all for her. Very friendly, and a seamless handover.
17 October 2026
Louis took over and did a fantastic job
01 November 2026
Great service , Aaron was very helpful and super efficient.
31 October 2026
I was served coffee by the staff and treated very well during my visit. My car was also handed back on time and clean
30 October 2026
Easy booking process with express service slots while I waited. Courteous staff and car returned vacuumed and washed.
29 October 2026
Amy Lee is a delightful and very helpful girl, she made the whole experience very easy and straight forward.
29 October 2026
Excellent service from amy-lee
26 October 2026
Appreciate the personal touch.
26 October 2026
Was given a time when vehicle would be due for collection, after service. This allowed me to do other things, before collecting vehicle. Customer Area is very comfortable, with Tea/Coffee and light bites available.
26 October 2026
Always very pleasant and efficient staff to deal with with Great coffee and biscuits as well
25 October 2026
Went very smoothly from initial booking call to service completion. Clear infornation given about the service being provided and cost. Molly was very polite and helpful. Nice comfortable waiting area with a good range of refreshments.
25 October 2026
Our car was in for three days when it should have been done in one. This was very inconvenient and communication was not good enough to allow us to plan.
FIND Bavarian.
Address
- 2 Boucher Way, Belfast, BT12 6RE
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 02890 097263
Belfast, Lisburn, Downpatrick, Newtownabbey and Carrickfergus
Address
- 2 Boucher Way, Belfast, BT12 6RE
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 02890 097261
Belfast, Lisburn, Downpatrick, Newtownabbey and Carrickfergus
31 October 2026
Our experience was great from start to finish Carys was an amazing young lady nothing was too much bother she had a lovely caring nature