OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
123 ratings and 95 comments received in the last 90 days.
22 January 2026
The care and help was great and Gary Glennding was so helpful
20 January 2026
Gary was friendly and enthusiastic - all was clear.
20 January 2026
Philip was the sales representative we dealt with once we had decided on an Aceman. We found him helpful, but not pushy. we found him informative, but able to pitch at a level that made sense to us.
16 January 2026
No issues at all and very helpful
16 January 2026
Sales staff very informative, helpful, polite, willing to listen to and answer questions and I, wasn't rushed to make decisions.
15 January 2026
It's a lovely car to drive, mini always a great drive
13 January 2026
Outstanding service from my 1st visit and up until pick up day, Amy-Lee was a pleasure to deal she is very friendly and excellent at her job. A very nice atmosphere to the showroom throughout.
13 January 2026
I was constantly updated about my car and really couldn't off asked for more from the staff at Bavarian Mini
13 January 2026
The Sales Executive, Philip Campbell, was first class.
24 January 2026
Excellent service .. Just gets better every time..with a particularly special node to jack in customer service & Mitchell who regularly cleans my car.??
24 January 2026
Apart from fix the coffee machine I don't know how it could be improved.
23 January 2026
I would like to commend Nicola Gibson, the Service Delivery Manager. Her customer service skills were outstanding when dealing with an issue that arose when I first tried to book my vehicle in.
23 January 2026
Very professional, kept up to date through the service process
22 January 2026
No problems, Service staff explained everything perfectly.
22 January 2026
Hassle free and professional service
21 January 2026
Always a nice and comfortable space to wait while the car is having a service.
18 January 2026
Happy with service, no issues, did have to leave the car overnight.
18 January 2026
Very good
18 January 2026
Good communication pre visit and during visit. Very welcoming environment, friendly and professional.
FIND Bavarian.
Address
- 2 Boucher Way, Belfast, BT12 6RE
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 02890 097263
Belfast, Lisburn, Downpatrick, Newtownabbey and Carrickfergus
Address
- 2 Boucher Way, Belfast, BT12 6RE
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 02890 097261
Belfast, Lisburn, Downpatrick, Newtownabbey and Carrickfergus
24 January 2026
Beautiful showroom, very attentive staff and i couldn't fault amy-lee. She was amazing and so very helpful.