OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
116 ratings and 94 comments received in the last 90 days.
06 April 2026
Was kept informed of all the process Louis our sales rep was amazing
04 April 2026
Amy was very helpful
03 April 2026
Love my new mini ! The customer service was brilliant! From start to finish , thankyou ????
31 March 2026
Excellent service. From the moment my appointment with Louis Jellie was confirmed, I was treated exceptionally well. Louis was very knowledgeable, patient and courteous The whole process including dealing with Finance was all incredibly smooth.
28 March 2026
Friendly welcome. Helpful and knowledgeable staff.
25 March 2026
Excellent experience. Louis went through how to get the best out of the new car in detail
24 March 2026
Very pleasant staff and Amy-Lee kept me updated at each stage of the process.
16 March 2026
Amy wascjust amazing girl so helpfull beautiful personality
15 March 2026
I felt the whole process from purchase to handover was so smooth. The delivery of my car was pushed forward a month early but I was kept up to date with everything. Gary couldn't have been more helpful at handover.
15 April 2026
All was good but there was confusion surrounding the invoicing again. Surely your CRM system keeps invoicing records ?
15 April 2026
Friendly staff and comfortable check in area. Also provided a lift to my workplace.
14 April 2026
I've been a Bavarian customer for many years and the service received is superb. Friendly staff, pleasant atmosphere and lovely coffee!!
09 April 2026
Jim was lovely to deal with. He made sure he took time to explain the outcome of the service on my car. All the staff are really friendly and professional.
09 April 2026
Prompt service and everything explained by video and by service manager.
08 April 2026
Usual informal and relaxed atmosphere. Friendly staff
06 April 2026
Friendly and efficient service
05 April 2026
Very professional service
02 April 2026
Ease of contact and getting information about my car and what was required to get me back on the road.
31 March 2026
Friendly, prompt and efficient. (Good coffee and buns)
FIND Bavarian.
Address
- 2 Boucher Way, Belfast, BT12 6RE
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 02890 097263
Belfast, Lisburn, Downpatrick, Newtownabbey and Carrickfergus
Address
- 2 Boucher Way, Belfast, BT12 6RE
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 02890 097261
Belfast, Lisburn, Downpatrick, Newtownabbey and Carrickfergus
10 April 2026
Excellent service and care from Gary Glendinning. He knew exactly what he was talking about and was extremely professional. He kept me up to speed with the progress of my car and supported me when I was nervous moving to an automatic.