OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
117 ratings and 86 comments received in the last 90 days.
13 January 2026
The Sales Executive, Philip Campbell, was first class.
13 January 2026
Outstanding service from my 1st visit and up until pick up day, Amy-Lee was a pleasure to deal she is very friendly and excellent at her job. A very nice atmosphere to the showroom throughout.
12 January 2026
Very happy with the experience, I went to a different sales room prior to my appointment with Mini and the experience was completely different, so much more luxurious!
09 January 2026
We were interested in a Mini alongside other makes. Philip provided information clearly and clarified queries we had. He identified our priorities and supported through option selection. The delivery was timely and vehicle information was excellent.
28 December 2025
My car was ordered to perfection and well explained to me through the order experience by Gary Glendinning
20 December 2025
Gary was helpful and professional throughout and explained concisely the new technical features of the car.
19 December 2025
Philip Campbell made everything easy and comfortable every time we were in the branch. During the process of buying the car, delivery and handover Philip was really great in every way and made the whole process enjoyable
15 December 2025
Great service and handover
13 December 2025
Really engaged, knowledgeable sales team.
14 January 2026
The service and workmanship was outstanding. Jack Toner deserves special mention. A shining example of a man who knows his business
12 January 2026
Customer service was brilliant
12 January 2026
Friendly staff
12 January 2026
Problems identified and promptly resolved
11 January 2026
My car passed the MOT yesterday
11 January 2026
Polite helpful people
10 January 2026
The service was quickly arranged for a date soon when i phoned. It took exactly the time I was told it would.
08 January 2026
Staff brilliant. Can't fault them at all. Just bought my new mini with help from Amy and Aaron - great employees
08 January 2026
Excellent service, great customer care & staff friendly yet professional. A special mention to Jack who looked after me throughout the whole process and kept me up to date with progress. He is an asset to your organisation.
05 January 2026
Super experience as always - very friendly helpful staff and easy to get an appointment
FIND Bavarian.
Address
- 2 Boucher Way, Belfast, BT12 6RE
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 02890 097263
Belfast, Lisburn, Downpatrick, Newtownabbey and Carrickfergus
Address
- 2 Boucher Way, Belfast, BT12 6RE
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 02890 097261
Belfast, Lisburn, Downpatrick, Newtownabbey and Carrickfergus
13 January 2026
I was constantly updated about my car and really couldn't off asked for more from the staff at Bavarian Mini