OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
115 ratings and 81 comments received in the last 90 days.
10 August 2025
Senior Sales Executive Philip Campell was extremely informative, patient and professional throughout which made the purchase and my knowledge of this car easier, even offering follow-up advice if needed.
29 July 2025
Always a pleasure dealing with Bavarian mini
29 July 2025
Louis was very good and dealing with any of our questions and the hand over of the car was superb.Everything was explained or set to suit what my wife requested.
27 July 2025
Attention to detail appreciated
26 July 2025
As above
19 July 2025
Louis Jellie made the whole car purchase process both smooth and enjoyable from start to end. My mum and I were also always greeted so warmly to the centre and the hospitality offered was first-class. We are both over the moon with our new cars.
08 July 2025
The team at Bavarian MINI belfast were absolutely fantastic. They were very knowledgeable, happy to answer all questions. They were very transparent with my purchase and explaining everything.
03 July 2025
My dad is quite elderly, but Amy-Lee and Nadine made sure they went to his pace regarding the information. He never felt rushed regarding a decision and any questions he had were answered promptly.
03 July 2025
Dean looked after us every step of the way, made the whole experience painless and Aaron made us feel valued and very welcome.
11 August 2025
Timely
11 August 2025
Very friendly and welcoming.
10 August 2025
Work was completed as required
10 August 2025
Did what you said
10 August 2025
From arrival at reception to collection of car, staff friendly, helpful, great customer service, car sorted
07 August 2025
Work carried out on time but still need to get MOT.
06 August 2025
The experience was faultless. The immediate attention of Mr Jim Morrow (Service Advisor) to my requirements was thoroughly courteous, knowledgeable, and totally professional.
06 August 2025
My car was kept overnight which was a little inconvenient
01 August 2025
Continued, very nervous driver. When my wife arrived to drop off the car she was told the only car available was an automatic and she must have been mistaken about the availability of a manual loan car and made to feel pretty stupid.
30 July 2025
All great
10 August 2025
Looked after from start to finish