OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
109 ratings and 78 comments received in the last 90 days.
03 October 2025
Everything was made easy for us and Dean Ward took good care of us.
02 October 2025
Don't think anything could have been any better!
27 September 2025
The staff answered all my questions and helped me to decide which model to get.
27 September 2025
Excellent and every step was explained and nothing missed I really appreciate all the help and guidance
25 September 2025
They team took the time to make sure I was comfortable with all aspects of my new mini.
24 September 2025
nothing was any trouble very helpful
20 August 2025
Gary Glendinning was extremely helpful and knowledgeable. Very easy to deal with.
10 August 2025
Looked after from start to finish
10 August 2025
Senior Sales Executive Philip Campell was extremely informative, patient and professional throughout which made the purchase and my knowledge of this car easier, even offering follow-up advice if needed.
07 October 2025
The service was carried as planned. Very happy with the service from Mini.
04 October 2025
Jack Toner always does a superb job/service
01 October 2025
Explained everything covered in service
30 September 2025
Everything was done that I expected and all on the time agreed .
30 September 2025
The team here were amazing. Bavarian Mini went above and beyond. JKC Mini did not, and I would not be purchasing a car from JKC Mini, nor will I recommend them to anyone.
30 September 2025
Apart for a small problem everything was carried out well.
30 September 2025
Quickly sorted and no hassle
28 September 2025
I always ask for an appt where we wait and on arriving for the service are informed you didn't book for a waiting time service! We had requested this and once again informed we hadn't requested a waiting time slot.
25 September 2025
Service team were great - checking appointment time etc Making sure i knew what the bill woukd be for the full service etc
24 September 2025
Very satisfied, as detailed above.
05 October 2025
Helpful sales person.