OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
63 ratings and 30 comments received in the last 90 days.
06 June 2022
Very satisfied
03 June 2022
I was kept in the picture about the delay and expected delivery date which worked out fine
30 May 2022
Great service
16 May 2022
Sales person kept me well informed. Very pleasant and willing to answer questions. Patient as I had not driven automatic before. Overall a very positive experience.
16 May 2022
Despite the unavoidable delays caused by world events, Philip kept us informed of the progress in our order. Great customer service from both Philip and Paul.
10 May 2022
I got the car earlier than expected. The staff were friendly and explained everything well.
09 May 2022
Even though it took a few months before the car was delivered I had regular updates from Philip
09 May 2022
Everything was amazing could not fault the service
08 May 2022
Due to market circumstances car delivery was delayed though not the fault of the salesperson.
10 June 2022
Lovely pleasant staff
09 June 2022
The booking process for the service via telephone with Carl was very straightforward and he made sure I was sent a text reminder then on the day Jack made the whole experience very easy and pleasant. Both lads are a credit to the business.
06 June 2022
I was very pleased with with the way I was dealt with. Service advisor was very good
31 May 2022
Always first class from the service team at Bavarian MINI
22 May 2022
great service
20 May 2022
The staff and manager at Bavarian Belfast made me feel like I had been listened to when I raised an issue with the payment facility available at the time.
16 May 2022
Excellent
12 May 2022
Car was serviced at a high standard
09 May 2022
Even though it took a second visit to sort out tyre everyone was very pleasant and sorted problem fir me
01 May 2022
Always very welcoming and professional.
13 June 2022
From email confirmations of appointments, to the very helpful staff in the centre itself, we felt like valued customers from day one.