OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
107 ratings and 60 comments received in the last 90 days.
04 July 2024
Excellent service
02 July 2024
Smooth process
30 June 2024
My experience was very good the whole team at Bavarian Mini couldn't do enough for me first class service
25 June 2024
Customer service was excellent Philip went out of his way to ensure that the car was delivered ahead of time and that everything was perfect on collection
16 June 2024
Staff were very well-informed and helpful throughout the transaction and I was kept informed about the completion date
13 June 2024
Nothing is ever too much trouble for the staff.
02 June 2024
Sales to finance contact was very good.
02 June 2024
In one word Dean. Made it so simple What a lovely young man. He ll go places with his manners etc are perfect
31 May 2024
Friendly efficient and extremely helpful. Made the process easy and enjoyable.
17 July 2024
Again great service but pricing brings it down
17 July 2024
I was so well looked after especially by Jim in the service department. Such an asset to Bavarian. He lent me a racy wee number during my repair and I so fell in love. I very much miss my wee go kart minis but ATM grandkids necessitate a 4 door.
17 July 2024
Good standard of customer care
17 July 2024
Friendly and helpful staff Mechanic Jack was particularly great very happy with the outcome
17 July 2024
The actual service seemed expensive and the free valet was not very good.
17 July 2024
Friendly and helpful.
17 July 2024
Very satisfied
06 July 2024
Operation was perfectly smooth
03 July 2024
This was a minor service but the engineer had a very professional manner, very reassuring.
01 July 2024
Perfect in all aspects
15 July 2024
Everyone was friendly and interested in me as a customer. I got regular updates on progress with my new car. The information and patience with new technology during handover was amazing!!