OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
123 ratings and 98 comments received in the last 90 days.
08 February 2026
Great first visit and test drive. Ordering process smooth and efficient. They remembered me from previous purchase snd service visits.
06 February 2026
Absolutely delighted with my recent experience at MINI Belfast - Bavarian, after purchasing a MINI Countryman All4. The car itself is fantastic, and the service I received throughout the process matched it.
29 January 2026
Despite MINI UK being late with the delivery Bavarian, especially Gary and Aaron, went the extra mile to ensure that I was kept informed and that the experience was first class.
26 January 2026
Everything on time and very helpful staff
24 January 2026
Beautiful showroom, very attentive staff and i couldn't fault amy-lee. She was amazing and so very helpful.
22 January 2026
The care and help was great and Gary Glennding was so helpful
20 January 2026
Gary was friendly and enthusiastic - all was clear.
20 January 2026
Philip was the sales representative we dealt with once we had decided on an Aceman. We found him helpful, but not pushy. we found him informative, but able to pitch at a level that made sense to us.
16 January 2026
No issues at all and very helpful
10 February 2026
Ur staff in the service team are excellent. Special mention to Jim. His professionalism is first class. Explains everything really well so you know what's happening.
10 February 2026
First class customer care
10 February 2026
Good service
09 February 2026
Always friendly service
06 February 2026
I found the staff approachable, friendly and very professional. My concerns were dealt with immediately and I was reassured that all relevant departments were working together to assist me.
06 February 2026
Chloe in the Service Dept was excellent. Great communication throughout, keeping me updated on my car. Very friendly lady too.
06 February 2026
Maintenance service & MOT check. Appointment easily made &, on the day well received & quickly checked in. Vehicle was ready when promised
05 February 2026
Friendly efficient service
04 February 2026
Excellent after sales service and dealt with all of my problems in an efficient and effective manner.
04 February 2026
Carried out everything requested, in time frame advised
FIND Bavarian.
Address
- 2 Boucher Way, Belfast, BT12 6RE
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 02890 097263
Belfast, Lisburn, Downpatrick, Newtownabbey and Carrickfergus
Address
- 2 Boucher Way, Belfast, BT12 6RE
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 02890 097261
Belfast, Lisburn, Downpatrick, Newtownabbey and Carrickfergus
08 February 2026
Salesperson was very helpful, responsive and pleasant to deal with.