Professional and courteous service
Professional and courteous service
Completed as required. Maybe waited slightly too long. Expected 1.30 but was 2 hours
This was my first service which was done in a timely and professional manner . The Mini team are very approachable and friendly .
The service team are always lovely
Helpful staff, car parts had to be ordered and car had to go back in but both times it was collected from my work and returned fully cleaned.
Nothing is too much trouble.
Service staff were brilliant, efficient from the word go and kept me updated throughout the day.
The staff are always very attentive and willing to help.
Pleasant staff. Taken on time. Work carried out was fully explained. Video. Comprehensive paperwork detailing work carried out.
Service carried out within specified timeframe and car ready on my return.
Aaron was very attentive throughout the whole process.
Professional & helpful
I experienced great customer service and I'm really delighted with my new car.
Good level of service. A five star rating would be possible with more service staff and less on reception and sales
No negative feedback to provide.
Brian was excellent and extremely helpful.
Delivery very quick. Great explanations as to driving the car. Everything went very smoothly.
Professional, friendly and attentive staff.
Kept informed and problem was solved.
I have dealt with multiple car dealerships and there is no comparison between them and Mini. Daniel Jamieson was extremely efficient and is super at his job. I was pleasantly collected and dropped off each time by Jim who also is a credit to the team
Had to go back to showroom due to the fact that when I switched on to go home an alert came up on dashboard This was sorted quickly
All repair work done on time and nothing was to much trouble
Helpful informative staff and pleasant surroundings
Brilliant , Daniel was fantastic he made everything so easy.
Extremely satisfied, staff were extremely helpful and took time to explain, advise and answer any queries.
I had no problems and car is going well
polite courteous staff - pleasure to deal with.
Overall happy surprised footwell mats not included in price of mini
Daniel took us on time when booking car in and kept us informed throughout the day as to how it was proceeding and any additional work which he felt was necessary. He was very friendly, attentive and knowledgeable. Car was ready on time to collect.
Efficient and they gave clear information.
As above-you also recieve a print out detailing the work that has been carried out in your vehicle.
Very nice cups of coffee and Arron couldn't have been any better at his job
Easy booking, friendly and completely professional from start to finish
Car was quickly serviced, and faults highlighted through informative video. Washed and vacuumed prior to return
Always kept up to date
Car needed to go in twice to replace battery
Professional, un-pushy, knowledgeable and excellent communications
Excellent customer service from the Bavarian team
Everything is explained clearly and staff take time. Very professional.
All the staff I interacted with were very polite.
Very efficient service. I had a bit of a wait when collecting car but I understand that this can happen now and then.
Car sorted hopefully
I wanted to change my car at year 3. Ended up walking out after my warranty check and purchasing a Mercedes the same day.
Im happy with the service
The motability sales person was friendly, curtuous and professional i have no dificulty in choosing another Mini in three years time.
Work completed on air con system as requested. Thanks for sending through the video too.
As always staff at Mini Belfast are friendly, helpful and professional.
Sales person Gary very good efficient very polite