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Customer Reviews.

service

5

I cannot fault the team at Bavarian - they have been very helpful - kept me informed -explained exactly what they were doing to try and correct the fault on my car.

12 January 2022

service

5

The receptionist was very welcoming and also offered a coffee which I usually really appreciate. I didn't have to wait long for service representative (Michael I think?). He was very approachable and professional - explaining what was to be done.

11 January 2022

sales

5

I was kept well informed, very professional service

09 January 2022

service

5

I can always drive away knowing my car has been thoroughly taken care of.

04 January 2022

service

5

everything done correctly and well explained according requirements.

02 January 2022

service

4

Welcoming and friendly staff. Kept updated and informed regarding vehicle.

31 December 2021

service

5

CCRS were fantastic; really professional service - it was a difficult recovery; stuck up a very narrow driveway. Servicing Dept at MINI always offer a superb service - very knowledgable, approachable staff.

31 December 2021

service

5

I was offered an appointment very promptly, offered transport to get back home (which I did not require) and the car was ready for collection at the time stated. The car was cleaned for my return.

28 December 2021

service

5

No issues

28 December 2021

service

5

Pleasant service from all staff. Update on progress as advised at drop off. Covid mitigations in place.

25 December 2021

service

5

special mention to neil the service manager!! fab aftercare

21 December 2021

service

5

Work done as requested. Car cleaned inside and out. Staff attentive to make sure i was looked after during waiting time

14 December 2021

sales

5

Easy and staff helpful

13 December 2021

service

5

The praise on all aspects of service to long to write.

13 December 2021

service

5

Outstanding advice

12 December 2021

sales

5

The sales staff of Bavarian MINI in Belfast were excellent. As a loyal customer, who had a very bad experience when I bought my first MINI from Prentice MINI at Portadown back in January 2021, I was very satisfied with the experience this time.

06 December 2021

service

5

Did everything that was required within the agreed timescales.

06 December 2021

service

5

Communicated throughout, recurved video and all working great after

05 December 2021

service

5

My representative was Neil Mc Ellone. He couldnt have done more for me.

05 December 2021

service

4

Everything that needed done was fine.

05 December 2021

service

5

Mini always excellent

04 December 2021

service

5

A very smooth experience

03 December 2021

service

5

Job solved on time plenty of coffee and a comfortable seat

01 December 2021

sales

5

I was a bit nervous about the test drive but Philip made me feel completely at ease. Although I had to wait a much longer time than I had expected (do to current circumstances in the world at the minute) Philip kept me fully informed.

01 December 2021

service

5

No complaints at all

30 November 2021

service

5

All done as arranged as I waited

29 November 2021

service

5

All was done professionally and to my satisfaction.

28 November 2021

service

5

Receptionist/Paul Sales Manager/Mark Service Manager were Excellent.

27 November 2021

service

5

Found the meeting in the show room very pleasant and comfortable. Could park right outside the door. Very pleased.

26 November 2021

sales

5

Can't complain about anything as my order was handled very well and gary talked through everything in detail. My car arrived on exactly the date I was told. The centre is very Covid friendly and all staff are very attentive.

25 November 2021

sales

5

Very easy process with paperwork completed in advance via email and all the info was given to me as to what I needed to bring. I had fab people looking after me and making the process an easy and exciting one!

24 November 2021

service

4

Good communication

23 November 2021

sales

5

I had great communication during the build and was given an accurate lead time of when to expect my new car. There was no hick ups at all. The advice for getting my wall box fitted and how to get my public charging card was great.

23 November 2021

service

5

Paperwork on completion explained clearly. Car ready on time ! Car washed etc

23 November 2021

service

5

From booking the seasonal check by phone to leaving Bavarian with my car, the service provided was excellent. The staff were friendly, courteous and professional.

23 November 2021

service

5

Everything about what was to be done with my car was clearly laid out including potential future services which gives me time to plan ahead for what work needs to be carried out on the car

21 November 2021

service

5

Attention to detail

21 November 2021

service

5

On time for appointment Polite staff Cleanliness

21 November 2021

service

5

Staff accommodated my error re time of service

09 November 2021

service

5

Everything went well

08 November 2021

service

5

Quick and easy.

30 October 2021

service

5

Great value. Express brake fluid change to save me the hassle of having no car!

30 October 2021

sales

5

Super service, kept up to date at all times. Very helpful and polite

30 October 2021

service

4.5

Staff paid attention to points raised by me and took time to give appropriate information

28 October 2021

sales

5

Friendly staff, efficient service

26 October 2021

service

5

Problem dealt with efficiently

24 October 2021

service

5

Very helpful staff

23 October 2021

service

5

Excellent service

23 October 2021

sales

5

Very helpful comprehensive service. Philip Campbell was excellent to deal with.