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Customer Reviews.

sales

5

Philip was excellent to deal with throughout the whole process and followed up with me to make sure I was completely happy.

30 December 2019

service

5

Since buying the mini the after service team. Have been excellent and professional in every way. Looking after both the car and the price

29 December 2019

service

5

Nothing is too much trouble.

28 December 2019

service

5

Work completed and although the Pit Stop Service took 4 hours I was looked after and supplied with refreshments.

22 December 2019

service

5

Excellent service

22 December 2019

service

5

Job done - no fuss. From the booking to walking back out the door everything was explained,done efficiently - actually a very pleasant experience.

20 December 2019

sales

5

Aaron Carley was most helpful.

18 December 2019

service

2

video of work was promised but wasn't delivered. queried by email but no response

18 December 2019

sales

5

Thanks

17 December 2019

sales

5

I would like to point out Louis Jellie who dealt with our purchase. He was extremely professional and made us feel at ease with process in buying our first Mini.

13 December 2019

service

5

Faultless

13 December 2019

service

5

Excellent cannot fault it.

10 December 2019

sales

5

From start to finish every question I had was answered in a very professional manner. Nothing appeared to be too much trouble. I was kept up to date while waiting on delivery and have had follow up calls to reassure me any queries can be answered

10 December 2019

service

5

Brian provided an excellent customer experience

10 December 2019

service

3

Had to wait around for my car after a service but otherwise all was good

09 December 2019

service

5

This was a first service which was dealt with quickly and efficiently. On collection my mini was clean and sparkling- an added bonus!

08 December 2019

sales

5

Small issue in that number plates did not have correct registration displayed. This was corrected immediately

04 December 2019

service

5

I am always satisfied with our service experience at Bavarian from we speak to reception on arrival to Brian Murray and any other staff we come in contact with and not to forget Paul Gray .

04 December 2019

service

5

Service done on time

03 December 2019

sales

5

could not have asked for better from all staff concerned

02 December 2019

service

5

very helpful

30 November 2019

service

5

Friendly prompt efficient service.

28 November 2019

sales

5

Everything was first class at the showroom , staff etc good people skills .

25 November 2019

service

5

Easy to book . All v pleasant staff . Done on time . Coffee lovely!!

24 November 2019

service

5

Efficient, great video to show work assessed. Polite and friendly staff. Car beautifully cleaned at pick up.

23 November 2019

sales

5

Mini in Belfast have been fantastic. Emma Johnston was the sales woman I dealt with. She was so knowledgeable, and helpful throughout.

23 November 2019

service

5

Helpful professional service and generally can do attitude going that extra mile to help can't recommend highly enough!

22 November 2019

service

5

Friendly and efficient service. Kept up to date as car went through each stage

22 November 2019

service

5

Excellent

18 November 2019

sales

5

Gary Glendinning and all of the sales staff were friendly and helpful, and the whole experience was positive.

17 November 2019

service

5

All my expectations were not only met but were exceeded.

15 November 2019

service

5

Professional and friendly approach to appointment

11 November 2019

service

5

Good quality customer service

09 November 2019

service

5

.

06 November 2019

sales

5

Very good sales person - Aaron. Knowledgable and pleasant .

04 November 2019

service

5

I came with a problem that needed resolved ASAP so that my car was off the road for as short a time possible, and the service department came up with with the answer

04 November 2019

service

4

Tyres were not set to correct pressure for type of tyre and gave this warning every drive until I got it sorted.

03 November 2019

service

5

knowledgeable friendly staff

02 November 2019

service

5

I wasn't told that I might have to reset the tyre pressure a couple of times. But my car was washed and cleaned and my problem solved was solved. Thank you.

30 October 2019

sales

5

Staff were very friendly and helpful. They were also very knowledgable

28 October 2019

sales

5

I bought the car from Sam Thompson who was a very pleasant young man who knew his stuff. Answered all my questions easily and sorted out all my queries with ease. Will definitely be back in a few years to upgrade my car.

28 October 2019

service

5

Staff were very welcoming and helpful by offering me a lift into town and picking me up again. I could not fault the work carried out.

26 October 2019

service

5

Best customer service.

23 October 2019

service

5

The staff approach is consistently 'can do' and they do their best to ensure the whole customer service experience is a very positive one.

22 October 2019

service

5

Kept up to date on cars progress

20 October 2019

service

5

I have had a few wee incidents with my car recently, I have called in without appt, Daniel on both occassions has attended to them and sorted both, while I was embarressed at not knowing how to deal with these myself the staff has always sorted issue

19 October 2019

sales

5

I enjoyed the complete experience and thought the staff was efficient, honest and pleasant. I felt valued!

18 October 2019

service

5

The car was fixed and taken for mot on my behalf.

18 October 2019

sales

5

Lovely atmosphere

17 October 2019

service

5

Bavarian staff are always so helpful and friendly, the customer service is a credit to them

16 October 2019