Very good service
Very good service
I did have to wait 4 months for my new Mini but was always kept fully informed of progress. The financial team were very helpful as well. The car was immaculate when I collected it. Paperwork was all ready to collect -all v efficient.
Problems are always efficiently dealt with. Great customer service and care. Nothing is too much trouble and the whole experience is reassuring and relaxing. All staff are courteous, helpful and kind.
I was very surprised to see a video appear in my emails covering the service, it was unexpected but an interesting watch!
The staff created a pleasant atmosphere and explained everything very clearly. Prompt service and good to deal with.
Again I say first class
Friendly, efficient and quickly done as I waited on site.
Very swift with the job done
Car service completed within time limit and cleaned
Everything went smoothly on the day, and I felt very safe in the showroom
The booked me for a 2 hr wait service and my car was serviced within 2hrs. It was also washed and cleaned inside and out so was immaculate when I picked it up. The staff were courteous and efficient and explained everything about the service.
Every member of staff I have dealt with has been 1st class
Fab experience and the bunch of flowers for my wife an excellent touch.
Everything was explained and carried out proficiently
Great customer service
Great fast service
Friendly and good atmosphere.
Friendly, helpful, in consistent contact, engaging, and consistently polite. Bavarian deserve excellent credit for superior customer service.
Everything done as necessary and explained
Professional and accommodating staff
Service was excellent from all involved
They understand the Customers needs and deliver a prompt courteous service.
Everything explained.service manager and reception staff excellent
Professional and friendly , ease of booking a service , and good value for money .
Buying this mini the original sales person left and Philip Campbell took over. Philip just took over with no problems and I was very happy with his knowledge and professional attitude.
All work completed in timely way - any questions responded to quickly and professionally
Detailed report provided after service, thankfully no recommendations. Pleasant waiting area and staff.
Ordered a new car that took more than 3 months to be built, but having said that it was worth the wait!
Good experience each time
Great service from start to finish. They had my car fixed in a few hours, when 2 other garages were unable to fix the fault. Very impressed with Mini, especially Robert in parts and Brian in service. They were knowledgeable, friendly and helpful.
Everything completed as requested