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Customer Reviews.

service

5

The car is so well looked after when he is in. Nothing is left off the list. An explanation is always given for each objective upon return of the keys. When an issue isn't resolved and my time is short, I am always given the opportunity to return.

11 March 2019

service

5

The video explaining the condition of my car was helpful. Lovely to have my car washed and vacuumed as well

11 March 2019

service

5

The car was booked in without any hassle and the work was completed to a high standard, in super fast time and at a very reasonable rate.

11 March 2019

service

5

Good customer care

10 March 2019

sales

5

Staff at Mini, Boucher Road were fantastic.

10 March 2019

service

5

Quick and hassle free

09 March 2019

service

1

See above - Not repaired on 1st visit. Difficulty arranging another appointment. Car left with dangerous fault after 2nd visit. No apology was given.

05 March 2019

service

5

I got a courtesy car with no issues getting this booked. Daniel who I was dealing with was super helpful and explained everything. It was quick and easy switching over the cars. The health check was also appreciated.

05 March 2019

sales

2

Very friendly staff. Unfortunately the sale person dealing with us left and information was not relayed to us regarding changes and there was the hassle of trying to sort that out later kn

05 March 2019

sales

5

Usual excellent service from Gary Glendinning and colleagues

04 March 2019

service

5

Car sorted promptly. Valet also

04 March 2019

service

5

Because I was totally impressed with my recent experiences there. The young chap I was with was brilliant and went out of his way to help and resolve my issue.

04 March 2019

service

5

Excellent

04 March 2019

service

5

Highly satisfied

03 March 2019

sales

5

I was impressed with their professionalism.

01 March 2019

sales

5

Attentive staff, welcoming and allowed me to make my mind up without undue pressure.

01 March 2019

service

5

I really cannot fault MINI. Any feedback I give them is always taken seriously. I feel listened to. Even when there is room for minor improvement or a hiccup occurs. I can trust MINI.

28 February 2019

service

5

the staff were polite and helpful and kept me informed how the service was going

25 February 2019

service

4

After the initial issues everything went smoothly.

25 February 2019

service

5

Work was completed well

24 February 2019

sales

5

Completely satisfied

23 February 2019

service

5

Very friendly staff, comfortable seating

23 February 2019

service

5

Staff were excellent and knowledgable

23 February 2019

service

5

All matters dealt with and explained to us. The person handing over the vehicle helped us further with explaining where we could find information about tyres.

22 February 2019

service

5

Fast and efficient

20 February 2019

sales

5

Very caring and very empathetic, Emma Johnson put a huge amount of effort into assisting me, and as a result I feel I was guided with confidence to choose the perfect MINI and make it my own. Paul Gray also looked after me very well.

18 February 2019

sales

5

Great customer service and no problems

15 February 2019

service

2

I recently brought my car to be serviced. Upon booking and when I arrived at the garage I indicated that I needed my wipers replaced. The car was returned to me without this being attended to. However in terms of sales Emma Johnston was excellent.

15 February 2019

service

5

Great staff throughout

14 February 2019

service

3.5

Horrendously expensive

13 February 2019

service

5

Bavarian always provide good service so I keep going back.

12 February 2019

service

3.5

I was happy with work carried out and the car was well valeted

12 February 2019

sales

5

Customer of Bavarian since 2002, superb team and after sales

08 February 2019

service

5

Dealt with in a timely manor

08 February 2019

service

5

always great service but one little issue,left my car in for one of it's spa days and car was returned lovely and clean but boot hadn't been touched. (This has happeneded twice now)

07 February 2019

service

5

Service (or sales) is always fantastic. The staff cannot do enough to help and are always so polite and happy.

07 February 2019

service

5

Friendly

07 February 2019

service

3

I got a estimate for the work needed £58 approx , actual price £260 , no explation in the difference in price discussed with me

07 February 2019

service

5

Great, professional service. Everyone The team explained everything and kept me up to date

05 February 2019

service

5

Most helpful, stress free and most friendly staff.

03 February 2019

service

4

Since service - shifting gear 'rough' moving up down gears. But booked in for Bavarian to check 15th Feb 2019

03 February 2019

service

5

First class service as always from Paul and the team. thank you

02 February 2019

service

4.5

All good

01 February 2019

service

5

Exceptional customer & technical service

01 February 2019

sales

5

Friendliness

31 January 2019

service

5

I was kept informed without me having to ask and work was done as promised

23 January 2019

sales

5

Smooth & efficient operation

15 January 2019

service

5

Excellent communication and updates from the Bavarian representative.

14 January 2019

service

5

Excellent service

14 January 2019

service

2

Took far too long for a service and tire change. Kept trying to give excuses as to why it was taking so long. Service was scheduled for 10.30 and was told would be an hr n half. Tire change was extra, but really shouldnt of taken until 5pm.

09 January 2019