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Customer Reviews.

service

5

Professional and courteous service

01 October 2019

service

4

Completed as required. Maybe waited slightly too long. Expected 1.30 but was 2 hours

30 September 2019

service

5

This was my first service which was done in a timely and professional manner . The Mini team are very approachable and friendly .

30 September 2019

service

5

The service team are always lovely

30 September 2019

service

4

Helpful staff, car parts had to be ordered and car had to go back in but both times it was collected from my work and returned fully cleaned.

30 September 2019

service

5

Nothing is too much trouble.

29 September 2019

service

5

Great service

23 September 2019

service

5

Service staff were brilliant, efficient from the word go and kept me updated throughout the day.

22 September 2019

service

5

The staff are always very attentive and willing to help.

22 September 2019

service

5

Pleasant staff. Taken on time. Work carried out was fully explained. Video. Comprehensive paperwork detailing work carried out.

20 September 2019

service

5

Service carried out within specified timeframe and car ready on my return.

20 September 2019

sales

4

Aaron was very attentive throughout the whole process.

17 September 2019

service

5

Professional & helpful

16 September 2019

sales

5

I experienced great customer service and I'm really delighted with my new car.

13 September 2019

service

4

Good level of service. A five star rating would be possible with more service staff and less on reception and sales

12 September 2019

sales

4

No negative feedback to provide.

10 September 2019

service

5

Brian was excellent and extremely helpful.

10 September 2019

sales

5

Delivery very quick. Great explanations as to driving the car. Everything went very smoothly.

09 September 2019

service

5

Professional, friendly and attentive staff.

08 September 2019

service

5

Kept informed and problem was solved.

03 September 2019

service

5

I have dealt with multiple car dealerships and there is no comparison between them and Mini. Daniel Jamieson was extremely efficient and is super at his job. I was pleasantly collected and dropped off each time by Jim who also is a credit to the team

03 September 2019

service

4

Efficient service

03 September 2019

service

4

Had to go back to showroom due to the fact that when I switched on to go home an alert came up on dashboard This was sorted quickly

01 September 2019

service

5

All repair work done on time and nothing was to much trouble

31 August 2019

service

5

Helpful informative staff and pleasant surroundings

28 August 2019

service

5

Brilliant , Daniel was fantastic he made everything so easy.

27 August 2019

sales

5

Extremely satisfied, staff were extremely helpful and took time to explain, advise and answer any queries.

27 August 2019

service

4

I had no problems and car is going well

25 August 2019

service

5

polite courteous staff - pleasure to deal with.

24 August 2019

sales

4

Overall happy surprised footwell mats not included in price of mini

24 August 2019

service

5

Daniel took us on time when booking car in and kept us informed throughout the day as to how it was proceeding and any additional work which he felt was necessary. He was very friendly, attentive and knowledgeable. Car was ready on time to collect.

22 August 2019

service

5

Efficient and they gave clear information.

21 August 2019

service

5

As above-you also recieve a print out detailing the work that has been carried out in your vehicle.

20 August 2019

sales

5

Very nice cups of coffee and Arron couldn't have been any better at his job

18 August 2019

service

5

Easy booking, friendly and completely professional from start to finish

18 August 2019

service

5

Car was quickly serviced, and faults highlighted through informative video. Washed and vacuumed prior to return

18 August 2019

service

5

Always kept up to date

18 August 2019

service

4

Car needed to go in twice to replace battery

17 August 2019

sales

5

Professional, un-pushy, knowledgeable and excellent communications

16 August 2019

service

5

Excellent customer service from the Bavarian team

16 August 2019

service

5

Everything is explained clearly and staff take time. Very professional.

16 August 2019

sales

5

All the staff I interacted with were very polite.

16 August 2019

service

4

Very efficient service. I had a bit of a wait when collecting car but I understand that this can happen now and then.

15 August 2019

service

5

Car sorted hopefully

15 August 2019

service

3

I wanted to change my car at year 3. Ended up walking out after my warranty check and purchasing a Mercedes the same day.

12 August 2019

service

4

Im happy with the service

12 August 2019

sales

5

The motability sales person was friendly, curtuous and professional i have no dificulty in choosing another Mini in three years time.

09 August 2019

service

5

Work completed on air con system as requested. Thanks for sending through the video too.

09 August 2019

service

4

As always staff at Mini Belfast are friendly, helpful and professional.

09 August 2019

sales

5

Sales person Gary very good efficient very polite

01 August 2019