The staff and manager at Bavarian Belfast made me feel like I had been listened to when I raised an issue with the payment facility available at the time.
Despite the unavoidable delays caused by world events, Philip kept us informed of the progress in our order. Great customer service from both Philip and Paul.
Sales person kept me well informed. Very pleasant and willing to answer questions. Patient as I had not driven automatic before. Overall a very positive experience.
Car was serviced at a high standard
I got the car earlier than expected. The staff were friendly and explained everything well.
Even though it took a few months before the car was delivered I had regular updates from Philip
Even though it took a second visit to sort out tyre everyone was very pleasant and sorted problem fir me
Everything was amazing could not fault the service
Due to market circumstances car delivery was delayed though not the fault of the salesperson.
I enjoyed the process of choosing my new car and personalising it with some nice extras. My sales executive, Philip Campbell, was very knowledgeable and helpful and it was a pleasure to deal with him.
Always very welcoming and professional.
Offered coffee/tea etc even though it's self service and all staff walked by said hello
as always completely satisfied with work
Presenting issues promptly and fully rectified. Goodwill contribution sought and obtained from manufacturer upon dealer's own initiative.
Excellent customer service
From the moment I set foot in Bavarian Mini dealership in Belfast I was happy with the customer experience. Advice and guidance given throughout. Kept Informed at every stage of the process
I'm extremely satisfied with my last experience at Bavarian MINI Belfast. From being warmly welcomed by Victoria at reception to the outstanding and professional service provided by Jack (Toner) at the service department.
Brakepads fitted within 2 hour period as promised. Car had also been power washed and looked immaculate ..Jack Toner who dealt with me accompanied me to the car. Effortless experience .
Loved the coffee back again .
Brian explained everything very clearly during the whole process.
From initial contact to completing purchase, experience has been positive
Everything has been as I expected
Jack really helped solve our problem and was great at keeping me informed
Everyone was very pleasant and knowledgeable
Very satisfied - staff are so helpful
Excellent service from Phillip Campbell and from Paul the sales manager.
Quick service. Friendly staff.
Taken on time and the car was ready within the agreed time Brian was very helpful at the service desk and Philip, who sold us the car, came over to see how everything was going etc.
Service was plain sailing, exactly what I needed. Car collected ,serviced and delivered back to me. Perfect.
Greeted by friendly Staff and delt with promptly.
Was treated in a totally professional manner by all of the service staff from I arrived until I was leaving
Sales person was excellent